Shipping policy

Shipping Policy

We ship to all addresses in Malaysia.

SHIPPING FEES
Free shipping on orders over RM49 in Peninsular Malaysia and Labuan, and over RM79 in Sabah and Sarawak. Orders below these amounts pay a flat fee of RM6 in Peninsular Malaysia and Labuan, and RM15 in Sabah and Sarawak. Free shipping is based on your order total after discounts.

DELIVERY TIME
Orders are shipped with J&T Express. Delivery usually takes 1–3 working days in Peninsular Malaysia, and 2–5 working days in Labuan, Sabah and Sarawak. You will receive a tracking number once your order ships.

QUESTIONS
Questions about your order? Message us on WhatsApp at +60 11-6518 6799 or email support@cybella.com.my.